Privacy Policy

Last Updated: 08/10/2024

Remarketing Space (remarketing.space) (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and resources. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and company details, collected when you fill out forms, sign up for services, or contact us for support.
• Billing Information: Payment details such as credit card numbers, billing addresses, and other financial data, collected when purchasing our services.

1.2 Usage Data: Automatically collected when you interact with our website and services, including:

• IP Address, Browser Type, Device Information, and Time Zone Settings.
• Pages Visited, time spent on our website, and referral URLs.

1.3 Social Media Data: If you use our services to manage or analyze your social media accounts (e.g., Facebook, Instagram, LinkedIn), we may collect data related to:

• Account Credentials (if provided for posting or ad management).
• Engagement Metrics like likes, shares, comments, and analytics data.
• Ad Performance Data such as impressions, click-through rates, and conversion statistics.

1.4 Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and improve service functionality. You can control cookies through your browser settings.

2. How We Use Your Information

2.1 To Provide Services: We use your information to:

• Process payments and manage billing.
• Deliver consulting, marketing, and web development services as outlined in the service agreement.
• Communicate with you regarding service updates, new features, and customer support.

2.2 To Improve Our Services: Usage data helps us understand how users interact with our website and allows us to:

• Enhance user experience by identifying trends and optimizing website functionality.
• Develop new services and features that align with client needs.

2.3 To Comply with Legal Requirements: We may process your personal data as required by law, including to:

• Comply with tax and legal obligations.
• Respond to valid legal requests such as subpoenas or court orders.
• Protect our rights and property and prevent fraud or abuse.

2.4 Marketing and Promotional Communication: With your consent, we may use your information to:

• Send newsletters, special offers, and marketing materials about our services.
• Feature client success stories or testimonials on our website (with prior written consent).

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your information with third-party service providers who help us deliver our services, such as:

• Payment processors (e.g., Stripe, PayPal).
• Email marketing platforms (e.g., MailChimp).
• Web hosting services and cloud storage providers.

3.2 Social Media Platforms: If you use our services for social media management or ad campaign management, we may share data with platforms like Facebook, Instagram, LinkedIn, and others as needed to fulfill our contractual obligations.

3.3 Legal Compliance and Protection: We may disclose your information to:

• Comply with legal obligations.
• Protect the rights and safety ofRemarketing Space (remarketing.space), our users, or the public.

3.4 No Sale of Data: We do not sell or rent your personal data to any third parties for their own marketing purposes.

4. Data Security

4.1 Security Measures: We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:

• SSL encryption for secure data transmission.
• Access controls to ensure only authorized personnel can access sensitive information.
• Regular security audits to assess vulnerabilities and ensure compliance with industry standards.

4.2 Data Breach Response: In the event of a data breach, we will:

• Notify affected users promptly in accordance with applicable laws.
• Work to mitigate risks and prevent further breaches.

5. Data Retention

5.1 Retention Period: We retain personal data for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy, including:

• Retaining financial records for tax and accounting purposes as required by law.
• Keeping communication records for customer support and service improvement.

5.2 Data Deletion Requests: You may request the deletion of your personal data by contacting [info@remarketing.space]. We will comply with your request as required by law, unless it is necessary to retain the data for legal, security, or operational reasons.

6. Your Rights and Choices

6.1 Access and Correction: You have the right to access the personal data we hold about you and request corrections of any inaccuracies.

6.2 Data Portability: You may request that we transfer your data to another service provider in a commonly used format.

6.3 Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe using the link provided in the emails or contact info@remarketing.space to opt out.

6.4 Right to Erasure (Right to be Forgotten): You may request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected.

7. International Data Transfers

7.1 Data Storage Locations: Our servers are located in Israel, and we may store data in cloud servers hosted outside of your jurisdiction. If you access our services from outside these locations, your data may be transferred and processed in Israel.

7.2 Compliance with GDPR: For users located in the European Economic Area (EEA), Remarketing Space (remarketing.space) complies with GDPR requirements for data protection. Users have the right to access, rectify, delete, and restrict the processing of their personal data.

7.3 Legal Basis for Processing: We rely on legitimate interest, contractual necessity, and consent as legal bases for processing your personal data.

8. Cookies and Tracking Technologies

8.1 Types of Cookies Used:

• Essential Cookies: Necessary for website functionality, such as user authentication and security.
• Analytics Cookies: Used to collect information about website usage to help improve user experience.
• Marketing Cookies: Used to deliver relevant ads and track ad campaign performance.

8.2 Your Cookie Choices: Users can control cookie settings through their browser preferences. Disabling cookies may affect certain features of our website.

9. Children’s Privacy

9.1 Not Intended for Children: Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with their personal data, please contact us, and we will take steps to delete the information.

10. Changes to this Privacy Policy

10.1 Policy Updates: Remarketing Space (remarketing.space) reserves the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or website notification.

10.2 User Acceptance: Continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:  info@remarketing.space