Terms of Use
Last Updated: [10/08/2024]
Welcome to Remarketing Space (remarketing.space). These Terms of Use (“Terms”) govern your access to and use of our website, services, and resources. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Acceptance of Terms
1.1 By using the Remarketing Space (remarketing.space) website and services, including but not limited to consulting, advising, planning, content marketing, graphics and multimedia services, social media marketing, e-commerce services, and web creation, you accept and agree to be bound by these Terms.
1.2 These Terms apply to all users, including visitors, clients, and others who access or use our services. Remarketing Space (remarketing.space) reserves the right to modify these Terms at any time, with notice provided to users via email or a website announcement.
2. Scope of Services
2.1 Consulting, Advising, and Planning: Our consulting services provide tailored strategies for businesses of all sizes, focusing on growth, marketing, and operational efficiency. Our advice is based on best practices and industry insights.
2.2 Content Marketing: This includes the creation, curation, and strategic distribution of written content, videos, infographics, and other media to boost brand presence and engage your target audience.
2.3 Graphics & Multimedia Services: We create custom graphics, video content, animations, and other multimedia elements that align with your brand’s identity and support your marketing objectives.
2.4 Social Media Marketing: Our services extend to managing and optimizing campaigns on platforms such as Facebook, Instagram, LinkedIn, Twitter, TikTok, and others. This includes content creation, ad management, analytics, and community engagement.
2.5 E-commerce Services: We provide end-to-end solutions for e-commerce, including setting up and optimizing stores on platforms like Amazon, eBay, Etsy, Shopify, WooCommerce, and more. This includes product listing optimization, marketing strategies, and sales analysis.
2.6 Web Creation: Our services include website design, development, and maintenance using platforms such as WordPress, Wix, WooCommerce, and custom-built websites. We ensure that your digital presence is aligned with your business goals and offers a seamless user experience.
2.7 The scope of each service will be outlined in detail in a Service Agreement specific to each client. Changes to the scope must be mutually agreed upon and may be subject to additional fees.
3. User Accounts and Registration
3.1 Account Registration: To access certain services, users may need to complete a registration process, which includes filling out a questionnaire or participating in an interview. Registration is subject to approval based on our assessment criteria.
3.2 User Responsibilities: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Users must notify Remarketing Space (remarketing.space) immediately of any unauthorized use.
3.3 Eligibility: By registering, users confirm that they are at least 18 years of age and legally capable of entering into binding agreements in their jurisdiction.
3.4 Account Termination: Remarketing Space (remarketing.space) reserves the right to terminate or suspend user accounts for violations of these Terms, including but not limited to fraudulent activities, unauthorized use, or failure to comply with our policies.
4. Payment, Pricing, and Refund Policy
4.1 Payment Terms: All payments must be completed via the methods specified on our website or through the service agreement, such as credit cards, bank transfers, PayPal, or other approved methods.
4.2 Pricing: Pricing for our services is available to registered users and will be detailed in the Service Agreement. We reserve the right to adjust prices for new agreements, with notice provided to clients in advance of any changes that would affect ongoing services.
4.3 Refunds and Exchanges: Refunds are provided in proportional amounts in cases where there is a service error or fault on our part. Refund requests must be submitted within 30 days of the error. Refunds are not available for completed services where deliverables have been provided as agreed.
4.4 Late Payments: Failure to pay for services by the due date may result in suspension or termination of services. A late fee may be applied to overdue invoices as per the terms outlined in your Service Agreement.
5. Service Delivery and Availability
5.1 Service Delivery Timeline: Remarketing Space (remarketing.space) aims to deliver services as outlined in each Service Agreement. Timelines for deliverables are based on mutual agreement and depend on factors such as client responsiveness, scope of work, and complexity of the project.
5.2 Service Interruptions: While we strive to maintain uninterrupted access to our services, we are not liable for any service interruptions due to server maintenance, technical issues, or events beyond our control, including acts of nature, power outages, or internet disruptions.
5.3 Modification of Services: We reserve the right to modify or discontinue any part of our services. Users will be notified in advance of significant changes that may impact ongoing services.
6. Use of Social Media Platforms
6.1 Access to Client Accounts: By using our social media management services, clients grant Remarketing Space (remarketing.space) access to their accounts for the purpose of posting content, managing ads, engaging with audiences, and analyzing metrics. Clients are responsible for providing accurate access credentials and maintaining account security.
6.2 Compliance with Platform Policies: We adhere to the policies and guidelines of social media platforms, including Facebook, Instagram, Twitter, LinkedIn, TikTok, and others. While we strive to ensure compliance, we are not liable for ad rejections, account suspensions, or penalties imposed by these platforms.
6.3 Client Content Approval: Clients are responsible for approving content before it is published. Remarketing Space (remarketing.space) is not liable for delays in campaign execution due to delays in client approvals.
7. Intellectual Property Rights
7.1 Ownership of Deliverables: Upon full payment, clients are granted a non-exclusive, perpetual license to use the designs, content, and strategies developed as part of our services. All intellectual property remains the property of Remarketing Space (remarketing.space) until payment is completed.
7.2 Use of Client Brand Assets: Any use of client logos, trademarks, or brand materials will be in accordance with the client’s instructions and is limited to the scope of the services provided. Clients retain ownership of their brand assets.
8. Data Privacy and Security
8.1 Data Collection: We collect personal information, such as names, email addresses, and payment details, to provide our services. This information is protected using encryption and secure storage measures.
8.2 Use of Client Data: Client data, including information related to ad performance, analytics, and website metrics, is used solely for the purpose of delivering the agreed services. We do not sell or rent client data to third parties.
8.3 GDPR Compliance: If you are located in the European Economic Area (EEA), Remarketing Space (remarketing.space) ensures that your data is processed in compliance with the General Data Protection Regulation (GDPR). Users have the right to access, rectify, and delete their personal data.
8.4 Data Retention: Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by law. Users may request data deletion by contacting [info@yourbusiness.com].
9. Limitation of Liability
9.1 Disclaimer of Warranties: Remarketing Space (remarketing.space) provides services on an “as is” basis and makes no warranties regarding the accuracy, completeness, or reliability of the information or services provided.
9.2 Limitation of Liability: Remarketing Space (remarketing.space)] is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including loss of profits, data loss, or business interruptions.
9.3 Indemnification: Users agree to indemnify and hold harmless Remarketing Space (remarketing.space), its employees, and affiliates from any claims, damages, or expenses arising from their use of our services.
10. Governing Law and Dispute Resolution
10.1 Governing Law: These Terms are governed by the laws of [Country/Region], and any disputes shall be resolved under the jurisdiction of the courts of [City/Region].
10.2 Mediation and Arbitration: In the event of a dispute, users agree to first attempt to resolve the issue through mediation. If mediation is unsuccessful, disputes will be submitted to binding arbitration in accordance with the rules of the [Arbitration Association].
11. Cancellation and Termination
11.1 Client Cancellations: Clients may cancel their services at any time, with a 30-day notice. Refunds for prepaid services will be issued according to the refund policy.
11.2 Termination by Remarketing Space (remarketing.space): We reserve the right to terminate services for any user who violates these Terms, including misuse of services or fraudulent activities. In such cases, no refunds will be issued for remaining service periods.
12. Amendments to the Terms
12.1 Changes to Terms: Remarketing Space (remarketing.space) may amend these Terms from time to time to reflect changes in business practices or legal requirements. Users will be notified of significant changes via email or a notice on our website.
12.2 Continued Use: Continued use of the website and services after changes to the Terms constitutes acceptance of the updated Terms.
13. Intellectual Property and Proprietary Rights
13.1 Ownership of Intellectual Property: All content, materials, methods, ideas, techniques, processes, service delivery methods, and designs created or developed by [Your Business Name] are and remain the exclusive property of [Your Business Name]. This includes, but is not limited to, marketing strategies, consulting methodologies, training materials, graphic designs, software scripts, proprietary content, and service structures.
13.2 Protection of Proprietary Methods and Techniques: The methods, ideas, processes, and techniques used by [Your Business Name] in delivering consulting, advising, content marketing, social media management, e-commerce support, and other services are considered trade secrets and proprietary business knowledge. Unauthorized use, copying, reproduction, or distribution of these proprietary methods is strictly prohibited.
13.3 Licensing of Content and Deliverables: Upon full payment, clients are granted a limited, non-exclusive, non-transferable license to use the deliverables provided by [Your Business Name] for their intended business purposes. This license does not grant the right to modify, reverse-engineer, or create derivative works from any proprietary content or processes provided by [Your Business Name].
13.4 No Reverse Engineering or Replication: Clients and users agree not to attempt to reverse-engineer, replicate, or reproduce any part of our processes, software, methods, techniques, or designs used in the delivery of services. This includes but is not limited to online content, website functionalities, custom software tools, and service methodologies.
13.5 Non-Disclosure of Proprietary Information: Clients may have access to confidential information during the course of receiving services. This information is to be treated as confidential and proprietary and must not be disclosed to any third parties without written consent from [Your Business Name]. This includes information about our business processes, service delivery techniques, marketing strategies, and any other non-public business information.
13.6 Use of Content for Marketing and Testimonials: [Your Business Name] may request permission to showcase client success stories, testimonials, or case studies that highlight the services provided. Any such use will be agreed upon in writing, and clients have the right to decline the use of their business information for these purposes.
13.7 Trademarks and Branding: The [Your Business Name] logo, branding, website design, and associated graphics are trademarks of [Your Business Name]. Unauthorized use of our branding and trademarks is strictly prohibited and may result in legal action.
13.8 Protection Against Unauthorized Use: Any unauthorized use, reproduction, or distribution of our proprietary content, methods, or services will result in immediate termination of the user’s account or service contract and may result in legal action. [Your Business Name] reserves the right to seek injunctive relief, damages, and other legal remedies available under applicable law.
14. Contact Information
For any questions, concerns, or requests regarding these Terms, please contact us at: info@remarketing.space
